Make a claim - Claim details

more information needed

Dear, .

Bott and Co can only start processing 0 of your claims. We still need more information regarding the following lender(s):

How to find missing information

Where to find your old registrations and agreement numbers? 
  • Photos
  • Parking apps
  • Social media

Where else to look?

  • Old Documents: Look for any old paperwork or emails that might contain details of your car finance agreements. This includes loan statements, payment receipts, and correspondence from the finance company.
  • Bank Statements: Review past bank statements for any recurring payments made to the finance company. These entries often include reference numbers or descriptions that can help identify the finance agreement.

Online Portals and Apps

  • Finance Company’s Portal: If the finance company has an online portal, log in to see if your old agreements are archived there.
  • Mobile Apps: Some finance companies have mobile apps that store historical data on your account.

Check your emails

  • When searching through your emails for historic car finance agreements or the agreement number, you should look for the following types of information and keywords:
    • "Finance Agreement"
    • "Loan Agreement"
    • "Agreement Number"
    • "Contract Number"
    • "Loan Confirmation"
    • "Payment Schedule"
    • "Finance Company Name"
    • "Dealership Name"
    • "Vehicle Purchase"
    • "Car Loan"
    • "Monthly Payment"
  • Types of Emails to Look For
  1. Initial Confirmation Emails
    • Emails from the finance company or dealership confirming the approval of your finance agreement.
    • Subject lines might include "Your Car Finance Agreement," "Loan Confirmation," or "Finance Approval."
  1. Agreement Documents
    • Emails that include attachments of the actual finance agreement documents.
    • Look for PDF attachments or links to download the agreement documents.
  2. Payment Schedules
    • Emails outlining the payment schedule, monthly payment amounts, and due dates.
    • These emails might include statements like "Your Payment Schedule" or "Monthly Payment Details."
  1. Statements and Invoices
    • Monthly or quarterly statements detailing the remaining balance, payments received, and next payment due date.
    • Look for subject lines such as "Your Monthly Statement" or "Invoice for Your Car Loan."
  1. Payment Confirmations
    • Receipts or confirmation emails for each payment made towards the finance agreement.
    • Subject lines might include "Payment Confirmation" or "Receipt for Your Payment.