Mis-sold PCP Claims
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Car finance agreements found in seconds.
100% No Win No Fee1.
Could you be owed money?
We can help you claim back your money. Join the 400,000 drivers who have already used our service.
You could have a finance claim if any of these apply to you.
Commissions
Was commission hidden from you?
Interest Rates
Were rates changed without warning?
Pressured to sign
You felt pressure to agree to the deal.
Fees & charges
Fees & charges weren’t explained to you.
How it works
We find your agreements
Our system connects with major credit reference agencies and vehicle registration databases, allowing us to identify all car finance agreements linked to you, even if you have changed your name or moved to a different address.
We take the wheel
Once you provide your basic details, our system get’s to work. Within seconds we’ll pull together your historic car finance agreements, even those dating back before 2007, which are often difficult for individuals to locate.
The real work begins
Your claim is passed to our partner law firms, who review all your agreements individually. They gather evidence. Negotiate directly with lenders and work to maximise your compensation all on a no-win, no-fee basis, meanwhile, you don’t have to lift a finger.
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good to know
No Win No Fee Promise
1Where No Win, No Fee is offered - You pay nothing unless your claim is successful. A fee between 18 - 36% including VAT applies on successful claims (fee dependant on level of redress secured), and a cancellation fee may apply outside the 14 day cooling-off period. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive.
About Your Choices
Please note that you have the right to pursue your motor finance mis selling claim with the lender directly, through the Financial Ombudsman Service, or via the FCA redress scheme due for free. Whilst we will always strive to get you the maximum amount of compensation possible, there is no guarantee that we will recover any more than you may achieve if you pursued the claim on your own.
FCA Updates
The FCA has extended the deadline for motor finance firms to respond to complaints about discretionary commission arrangements until 4 December 2025.
The FCA is likely to introduce a redress scheme in October 2025 to deal with complaints around hidden commissions in car finance agreements. You can find more information and official updates from the FCA at the following link:
FCA Motor Finance Review - Latest UpdateGot questions?
Our PCP claims experts assist customers with claims involving major lenders, including Black Horse Ltd, Volkswagen Financial Services (UK) Ltd, FirstRand Bank Ltd (London Branch), BMW Financial Services (GB) Ltd, Santander Consumer (UK) PLC, RCI Financial Services Ltd, Vauxhall Finance PLC, Close Brothers Ltd, PSA Finance UK Ltd, FCE Bank PLC, Mercedes-Benz Financial Services UK Ltd, CA Auto Finance UK Ltd, Clydesdale Financial Services Ltd, Blue Motor Finance Ltd, NIIB Group Ltd, Toyota Financial Services (UK) PLC, Moneybarn No. 1 Ltd, Hyundai Capital UK Ltd, Startline Motor Finance Ltd, and many more.
If your agreement was with one of these lenders or others not listed, you may still be eligible for compensation. Our PCP claim services can help you get started.
The amount you can reclaim from a mis-sold PCP agreement depends on several factors:
- The amount of your finance loan: Generally, the larger the loan, the more you could reclaim.
- The duration of the agreement: Longer agreements may result in higher compensation.
- The interest rate: If you paid a higher rate than necessary, you could reclaim the difference.
If you’re unsure about the rate you should have been offered, PCP experts can help determine what you're entitled to and ensure you get the compensation you deserve.
The average PCP refund payout can vary based on the loan amount and other factors. On average, many clients have received over £950 in compensation. However, depending on the vehicle’s value and the length of the agreement, refunds can sometimes reach as high as £10,000.
To find out if you qualify and estimate your potential refund, PCP experts can guide you through the process with tools like our PCP Claims check.
The most common types of mis-selling that may make you eligible for a PCP claim include:
- Hidden Discretionary Commission Arrangements: Brokers charging higher interest rates to increase their commissions.
- Inflated Interest Rates: Charging customers more than they should have paid.
- Lack of Explanation: Not fully explaining financing options or who owns the car at the end of the agreement.
- Not Carrying Out Affordability Checks: Failing to assess whether you could afford the agreement.
If any of these apply to your case, our PCP experts can help you with mis-sold finance help to secure the compensation you deserve.