Meet our authors
Shannon Smith O'Connell - Operations Director
Shannon Smith O'Connell is the Operations Director at Reclaim247, a specialized company within the Claimsline Group, focused on helping consumers reclaim money lost due to mis-sold car finance agreements, where she leads compliance, team development, and business strategy. Her expertise spans customer service, objection handling, media relations, operations management, sales, deal closure, and sales strategy. With extensive experience in operations and sales from her time at Clickdrive Media Ltd, Shannon has been instrumental in shaping Claimsline’s mission to provide better accident management for motorists. Outside of work, she is a dedicated wife, and new mom, and enjoys spending time with her dog.