Guide 21 November 2025 | Chris Roy |

The August 2025 Supreme Court decision [1] has made the continued investigation into the car finance scandal UK a matter of public interest and concern which goes beyond specific consumer complaints. With the Financial Conduct Authority (FCA) running its consultation from October to 12 December 2025 [2], the industry now faces the most significant review of motor finance practices in modern times. Headlines comparing the situation to PPI have led many to wonder whether the issue could escalate into a wider economic threat. In this article, we look at the facts and what the potential implications are for consumers in the UK, steering clear of sensationalism and speculation.
The seeds of today’s scandal were sown by discretionary commission arrangements (DCAs), in place in the UK between 2007 and 2021. This is the point where a dealership (or broker) was able to charge inflated commission by marking up the customer’s interest rate. Crucially, this was almost always poorly explained, so motorists did not appreciate that there was a financial incentive for increasing the cost of their agreement. The Supreme Court judgement in August 2025 re-emphasised the importance of transparency and fairness. And it was also clear that the setting and disclosure of interest would be at the heart of the assessment of harm.
The FCA’s live consultation focuses on three major areas: the scale of potential consumer detriment, the suitable structure of any future redress scheme [3], and how lenders should review historic agreements. As public awareness rises, more motorists are questioning whether their own finance deal may have been affected. This sharp increase in scrutiny has naturally sparked conversations about whether the issue could evolve into a systemic financial problem, which is why it is important to examine the discussion with balance and accuracy.
There is no doubt that the potential scale is significant. Millions of PCP and HP agreements were issued during the years DCAs were in use, and early analysis indicates that a substantial portion of consumers did not know commission was embedded in their deal. Many were unaware that their interest rate could be higher simply because it generated more commission for an intermediary. For some, this paved the way for PCP claims.
The FCA’s consultation papers [4] talk about a “widespread risk of harm”, but of course they are not making final decisions or setting out precise parameters on compensation at this stage. However it is quite plain that if large numbers of agreements have been affected by non-transparent pricing, then many drivers have overpaid in some cases without there being any visible indication that a commission structure was determining the price.
It is important to be cautious here. There are no confirmed numbers, guarantees of redress, or definitive conclusions about the overall financial impact. The process is ongoing, evidence is being examined, and the industry awaits the FCA’s next steps following the close of the consultation period.
This is where debate has been most polarised. On the one hand, concerns have been expressed that the size of the car finance scandal could create systemic risks. On the other hand, it is argued that there are sufficient safeguards in the regulatory system to prevent a crisis.
Those concerned about systemic effects note several points:
The argument could be taken to its extreme; in a worst-case scenario, the financial burden could even extend outside the automotive industry.
However, many analysts take a more measured view:
Seen in this light, the more plausible assumption is that the system will handle any cleanup in an orderly and controlled fashion, even if the magnitude is significant.
The period since the Supreme Court’s decision in August 2025 has moved from one of regulatory and legal uncertainty to one of strategic planning for future regulation. The judgement has given clarity around principles which will be important for firms to consider in assessing the fairness of price-setting and disclosures in motor finance agreements. Although complaint handling is again possible, we expect firms to continue to observe the FCA’s interim expectations on treating customers fairly and consistently during this consultation period.
The regulator’s current consultation, running until 12 December 2025, focuses on three core questions:
The FCA has said it will issue its decision and next steps in early 2026. This is due to the scale of the market and the potential impact this could have for both consumers and lenders.
For readers wanting a clear summary of the current regulatory landscape, this is one of the most important phases so far: the consultation period is here. The latest updates on car finance claims in the UK provide a helpful overview of how the process is developing and what may come next.
For many drivers, this moment raises understandable questions about whether their agreement was fair and whether they might have overpaid. Overpayment could have happened due to:
A significant number of motorists had no idea their dealer or broker earned commission from their agreement. For others, the link between interest rate and commission may never have been mentioned at all.
As consumers wait for the FCA’s final decisions, this is a critical, but calm stage of the process. No one needs to rush to action, but it is sensible for drivers to take stock of their agreements and understand whether they might fall within the scope of any future review.
For individuals wanting to learn more about the wider issue, this overview of the car finance scandal offers a clear explanation of why the sector is under such intense investigation.
Motorists can begin by answering a few simple, self-led questions:
If any of these questions feel familiar, your agreement may fall within the type of reviews currently being discussed. Many consumers are also asking practical questions about timing, such as how far back can I go with my car finance mis-selling claim?, as historic agreements may still qualify for assessment depending on the FCA’s final approach.
The early months of 2026 are likely to see much more clarity but drivers can start preparing by collecting documents together, reviewing paperwork, and familiarising themselves with the terms that they signed up to.
For those looking for support, Reclaim247 provides simple step-by-step eligibility checks to help motorists identify if their finance agreement may have been affected. The service is no win no fee and is there to support customers in giving the right information, documentation and agreement details.
It is important to emphasise that Reclaim247 does not offer legal advice and is not a law firm. Instead, it provides a guided, consumer-friendly process for assessing whether an agreement raises the kinds of issues currently under FCA review. This includes helping customers understand the role of the Financial Ombudsman and how cases may be handled in the future. Nonetheless, Reclaim247 works with law firms who will be the dedicated case handler in case clients decide to pursue claims with their help.
For more details, readers can explore what’s the role of the Financial Ombudsman in car finance redress, which provides clarity on how disputes may be escalated if needed.
During the consultation period, Reclaim247’s role is to help consumers stay informed, understand their potential eligibility, and prepare for the FCA’s post-consultation decisions expected in 2026.
We are yet to see if the motor finance investigation will emerge as the UK’s next financial crisis. One thing is for sure, though: it is a real and serious issue that is hotly debated and moving very fast. The FCA’s consultation will set out the regulatory landscape, including whether redress will be required and how historic agreements should be treated. For now, motorists can take sensible steps by reviewing their agreements and understanding whether they may have been affected by mis-sold car finance.
Consumers who want guidance can use Reclaim247’s free eligibility checker to see whether their agreement falls within the scope of the investigation and to stay informed as the FCA moves into its next phase in 2026.
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