Close Brothers Car Finance Compensation Provision Rises to 320m

News 1 October 2026

headshot of Andrew Franks, expert in automotive and finance, and co-founder of Reclaim247Andrew Franks

Close Brothers Car Finance Compensation Provision Rises to £320m

Close Brothers has taken another £164.7 million charge for historic motor finance commissions, bringing its total provision to around £320 million. We explain what the latest results mean for Close Brothers car finance claims and why the provision does not guarantee individual compensation payments.

Lender Not Acknowledged Your PCP Complaint What to Do in 2026

Guide 30 September 2026

headshot of Chris Roy, Product and Marketing Director of Reclaim247Chris Roy

What to Do If Your Lender Does Not Acknowledge Your PCP Complaint

If your lender has not acknowledged your PCP claim, it does not automatically mean your complaint has been rejected. This updated guide explains how to confirm your complaint was received, when to follow up, what to do if you cannot find an old agreement, and how the FCA scheme’s legal challenges and partial suspension affect car finance claims in 2026.

UK Car Finance Market Splits as Used Car Lending Falls

News 29 September 2026

headshot of Andrew Franks, expert in automotive and finance, and co-founder of Reclaim247Andrew Franks

UK Car Finance Market Splits as New Car Lending Rises but Used Finance Falls

UK consumer car finance volumes fell slightly in July 2026, but the headline figure masks a widening divide in the market. New car finance grew by 10% while used car finance volumes fell by 7%, although overall activity remains higher for the year to date.

How to Recover Old PCP or HP Paperwork After a Dealer Closes

Guide 28 September 2026

headshot of Shannon Smith O'Connell, Operations Director at  Reclaim247Shannon Smith O'Connell

How to Recover Old PCP or HP Paperwork If the Dealer Has Closed

If your dealership has closed and your old PCP or HP paperwork is missing, you may still be able to trace the finance agreement. This updated guide explains how to use lender records, bank statements, Experian, TransUnion and Equifax, plus car finance refund checks and PCP claim services, while covering the latest FCA legal challenges and delays affecting claims in 2026.

Millions Could Claim Share of 56m Car Delivery Compensation

News 25 September 2026

headshot of Andrew Franks, expert in automotive and finance, and co-founder of Reclaim247Andrew Franks

Millions of UK Drivers Could Claim Share of £56m Car Delivery Compensation

Millions of UK motorists and businesses could receive a share of almost £56 million after compensation was approved over inflated new car delivery charges. Find out which vehicles could qualify, how much drivers may receive and how the scheme works.

BMW Sets Aside £611.6m for Car Finance Compensation

News 23 September 2026

headshot of Andrew Franks, expert in automotive and finance, and co-founder of Reclaim247Andrew Franks

BMW Sets Aside £611.6m for Car Finance Compensation as UK Finance Arm Posts Loss

BMW's UK finance arm has increased its motor finance compensation provision to £611.6 million and reported a £139.3 million pre-tax loss. We explain what the figures mean for BMW car finance claims and why the provision is not a confirmed customer payout.

What Happens If Your Car Finance Was Sold Claims 2026

Guide 22 September 2026

headshot of Shannon Smith O'Connell, Operations Director at  Reclaim247Shannon Smith O'Connell

What Happens If Your Car Finance Was Sold to Another Company?

If your car finance was sold or transferred to another company, you may still be able to pursue a car finance claim. This updated guide explains who may be responsible, what the Blue Motor Finance sale and FirstRand’s planned MotoNovo exit mean for customers, and how the FCA legal challenges are delaying car finance compensation in 2026.

Woodville Creditors Owed 299m as Administrators Investigate

News 21 September 2026

headshot of Andrew Franks, expert in automotive and finance, and co-founder of Reclaim247Andrew Franks

Woodville Creditors Owed £299m as Administrators Investigate Car Finance Funding

Collapsed car finance litigation funder Woodville Consultants faces almost £299 million in unsecured creditor claims after entering administration with just £254,734 in cash. Administrators are investigating its law firm loan book, £37 million owed by connected parties and how much could ultimately be recovered for investors.

Motor Finance Claims Firm Cuts Losses as Cases Progress

News 18 September 2026

headshot of Andrew Franks, expert in automotive and finance, and co-founder of Reclaim247Andrew Franks

Motor Finance Claims Firm Cuts Losses While Waiting for Cases to Progress

A major motor finance claims law firm has reduced its annual losses while continuing to fund a large portfolio of unresolved consumer cases. Consumer Rights Solicitors values its wider claims book at around £72 million, but its accounts highlight the high costs and financial uncertainty involved in large-scale consumer litigation.

What If My Lender Asks for More Information Car Finance Claims

Guide 17 September 2026

headshot of Shannon Smith O'Connell, Operations Director at  Reclaim247Shannon Smith O'Connell

What Happens If My Lender Asks for More Information About My Car Finance Claim?

Your lender may ask for more information to identify an old finance agreement or investigate your complaint. This updated guide explains what lenders may request, what to do if you no longer have the paperwork, how a car finance refund check may help trace historic agreements, and what the FCA’s partially suspended redress scheme means for information requests in 2026.

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3 The FCA currently estimates that most individuals could receive an average of £829 in compensation per agreement. We find an average of 2 car finance agreements per client, giving a potential total claim value of £1,658.