car keys being handed down from a sales person to a customer

Guide 23 June 2025

headshot of Chris Roy, Product and Marketing Director of Reclaim247
Chris Roy

Does mis-selling apply to lease purchase or hire purchase, or just PCP?

While PCP mis-selling dominates headlines, it’s not the only risky finance type. Hire Purchase and Lease Purchase agreements can also involve hidden commissions, poor affordability checks, and misleading terms. In this quick guide, we explore how mis-selling happens across all agreement types.

woman filling up a form in an office while talking to an agent

Guide 21 June 2025

headshot of Shannon Smith O'Connell, Operations Director at  Reclaim247
Shannon Smith O'Connell

What’s the average wait time for a PCP mis-selling complaint in 2025?

As thousands file PCP mis-selling complaints in 2025, many are left wondering when decisions and payouts will begin. Due to an upcoming FCA ruling expected after a July Supreme Court case, complaint processing is currently paused. This short guide explains why timelines are delayed, what’s expected in the coming months, and what claimants should do to stay prepared.

old man with a young woman talking beside a car

Guide 18 June 2025

headshot of Andrew Franks, expert in automotive and finance, and co-founder of Reclaim247
Andrew Franks

Do I still have a case if I signed a disclosure form at the dealership?

Worried that signing a disclosure form means you can’t claim for mis-sold car finance in the UK? This article explains why a signature doesn’t always equal informed consent, explores your car finance consumer rights, and shows how even legitimate PCP claims can still succeed under FCA car finance rules. Use our free PCP claims checker to find out if you're eligible.

couple talking to a female car dealer

Guide 16 June 2025

headshot of Chris Roy, Product and Marketing Director of Reclaim247
Chris Roy

Can I be mis-sold if I chose the car finance option myself online?

Many believe choosing car finance online eliminates mis-selling risks, but hidden fees, unclear terms, and inadequate disclosures still put consumers at risk. Learn how to identify mis-selling and check your agreement with Reclaim247’s expert guidance on car finance mis-selling and PCP claims.

couple talking to a saleswoman in a car dealership

Guide 14 June 2025

headshot of Shannon Smith O'Connell, Operations Director at  Reclaim247
Shannon Smith O'Connell

How Long Does a Mis-Sold Car Finance Claim Typically Take?

If you’re hesitating to start your mis-sold car finance claim, now’s the time to act. With a major Supreme Court ruling expected by July 2025 and the FCA preparing new guidance, early claims may be processed faster or prioritised. This step-by-step guide breaks down the typical claim timeline, key legal updates, and what you can do to speed things up. Whether you go through it alone or use a Claims Management Company, understanding the process could be the key to getting the compensation you deserve.

man with papers and woman looking at a car

News 11 June 2025

headshot of Andrew Franks, expert in automotive and finance, and co-founder of Reclaim247
Andrew Franks

UK Car Finance Scandal: FCA Unveils Framework for Potential Compensation Scheme

The FCA is preparing a potential car finance compensation scheme, offering hope to millions of UK drivers. Learn what this landmark move means for you amidst the ongoing car finance scandal and how the FCA aims to ensure fair redress.

claims management agent explaining claim forms to a man

News 9 June 2025

headshot of Andrew Franks, expert in automotive and finance, and co-founder of Reclaim247
Andrew Franks

FCA Develops Streamlined Compensation Scheme Amid Growing Car Finance Scandal

The FCA is designing a streamlined car finance compensation scheme following allegations of mis-sold loans and secret commissions. With up to £16 billion at stake, millions affected by pre-2021 finance deals may soon be eligible for redress. A Supreme Court ruling expected in July will determine the legal basis for the scheme, potentially making this one of the UK’s largest financial compensation efforts since the PPI scandal.

Hand holding euro cash in car dealership

Guide 7 June 2025

headshot of Shannon Smith O'Connell, Operations Director at  Reclaim247
Shannon Smith O'Connell

Is It Illegal for Dealerships to Earn Commission on Car Finance?

Are you owed money on your car finance deal? This guide explores how discretionary commissions inflated costs, the legality of dealership practices, and how to check if you're eligible for a refund using a car finance commission claim calculator. Stay informed about your rights in the UK car finance scandal.

Hand stamping approved on legal document

Guide 5 June 2025

headshot of Shannon Smith O'Connell, Operations Director at  Reclaim247
Shannon Smith O'Connell

Can I Claim if I Refinanced My PCP Agreement Before It Ended?

Refinancing your PCP agreement doesn’t always mean you lose your right to claim for mis-selling. This guide explains how refinancing impacts claim eligibility, outlines key factors like commission structures and FCA rulings, and shows how to check your potential car finance compensation claim using a trusted PCP claims company. Discover your rights and next steps today.

Complaints binder with documents and magnifier

Guide 3 June 2025

headshot of Shannon Smith O'Connell, Operations Director at  Reclaim247
Shannon Smith O'Connell

What Happens if My Car Finance Company Refuses to Cooperate With the Ombudsman?

If your car finance company refuses to cooperate with the ombudsman, you still have options. This guide explores your rights, FCA car finance complaint steps, real case examples, and how professional help like Reclaim247 can support you in pursuing mis-sold car finance claims. Don’t let lender silence stop your fight for fair treatment.

Reclaim247.co.uk is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 199616255. Registered with the Information Commissioner's Office; registration number ZA059156. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities FRN Number is 831196.

1Where No Win, No Fee is offered - You pay nothing unless your claim is successful. A fee between 18 - 36% applies on successful claims (fee dependant on level of redress secured), and a cancellation fee may apply outside the 14 day cooling-off period.

2£5,492.10 is the figure disclosed to Bott & Co Solicitors by Black Horse. £4,478.46 is the figure disclosed to Bott & Co Solicitors by Motonovo. £2,449.65 is the figure disclosed to Bott & Co Solicitors by Close Brothers. £4,298 is the figure disclosed to Bott & Co Solicitors by Santander.

***All figures disclosed on the results page of our form are based on Bott&co's average compensation payout being over £1,600.

4Free Online Checker refers only to the live soft-credit check completed online to identify your car finance agreements.