Volkswagen Finance Claim

Mis-sold Volkswagen car finance? You could be one of the 14 million drivers owed compensation. Check your eligibility in 60 seconds with our Volkswagen refund checker.

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400,000+ Customers helped.

Car finance agreements found in seconds.

100% No Win No Fee1.

Why People Are Claiming Against Volkswagen

FCA investigations have revealed hidden fees, inflated interest rates, and unclear terms in Volkswagen car finance agreements, leading to a surge in Volkswagen commission claims. If you were affected, you could be owed VW finance compensation. Check your eligibility today with our secure VW Finance claim form and reclaim the compensation you deserve.

You’ve got the green light!

If you have a Volkswagen Finance mis-sold car finance agreement, now is the time to act. Claiming your VW finance refund has never been easier. Forget complicated forms or confusing legal jargon—our straightforward process is designed to help you reclaim the Volkwagen finance compensation you’re entitled to and get your money back where it belongs: in your pocket.

We find your agreements

Our system connects with major credit reference agencies and vehicle registration databases, allowing us to identify all car finance agreements linked to you, even if you have changed your name or moved to a different address.

We take the wheel

Once you provide your basic details, our system get’s to work. Within seconds we’ll pull together your historic car finance agreements, even those dating back before 2007, which are often difficult for individuals to locate.

The real work begins

Your claim is passed to our partner law firms, who review all your agreements individually. They gather evidence. Negotiate directly with lenders and work to maximise your compensation all on a , meanwhile, you don’t have to lift a finger.

What Happens When I Start a Volkswagen PCP Claims?

We’ll quickly search for relevant car finance agreements in your name, flagging any that may relate to a Volkswagen Finance. If potentially eligible agreements are found and you choose to proceed, here’s the updated process timeline:

1

Letter to lender

Our partner, solicitors, will contact your lender by letter to make a claim on your behalf.

2

Reply expected

The lender should reply or at least acknowledge your complaint.

3

Delayed reply possible

Delayed reply possible
The FCA has paused firms from issuing final responses until 4 December 2025.

4

FCA consultation

The regulator will launch a formal consultation in October 2025,, in what could be an industry-wide redress scheme, exploring how compensation will be structured, including whether it should be opt-in or opt-out.

good to know

No Win No Fee Promise

1Where No Win, No Fee is offered - You pay nothing unless your claim is successful. A fee between 18 - 36% including VAT applies on successful claims (fee dependant on level of redress secured), and a cancellation fee may apply outside the 14 day cooling-off period. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive.

About Your Choices

Please note that you have the right to pursue your motor finance mis selling claim with the lender directly, through the Financial Ombudsman Service, or via the FCA redress scheme for free. You do not need to use a claims management company. Whilst we will always strive to get you the maximum amount of compensation possible, there is no guarantee that we will recover any more than you may achieve if you pursued the claim on your own.

FCA Updates

The FCA has extended the deadline for motor finance firms to respond to complaints about discretionary commission arrangements until 4 December 2025.

The FCA is likely to introduce a redress scheme in 2026 starting consultation in October 2025 to deal with complaints around hidden commissions in car finance agreements. You can find more information and official updates from the FCA at the following link:

FCA Motor Finance Review - Latest Update

Mis-Sold PCP Car Finance Claims

If you have an Volkswagen Finance agreement potentially mis-sold or by another finance provider, our PCP experts are here to help you reclaim what’s rightfully yours. Start your claim today with Reclaim247.

Finance sold by

Black Horse

If you’ve had car finance with Black Horse you could have a claim worth:

Finance sold by

Close Brothers

If you’ve had car finance with Close Brothers you could have a claim worth:

Finance sold by

Motonovo

If you’ve had car finance with Motonovo you could have a claim worth:

FAQs about Volkswagen Finance Claims

Yes, if your Volkswagen finance claim involves hidden commissions, inflated interest rates, or undisclosed fees, you may be entitled to a VW car finance claim refund. Many customers unknowingly overpaid due to dealer commission incentives. If your agreement was taken out between April 2007 and January 28, 2021, you could be eligible. Use our VW finance claim calculator to check how much you could reclaim.

The VW scandal claim refers to Volkswagen finance commission claims, where dealers and lenders inflated interest rates to increase their commission without informing customers. This practice led many drivers to overpay on their finance agreements, resulting in widespread Volkswagen financial services claims for compensation.

If you believe your Volkswagen Finance agreement was mis-sold, you have three options:

  • Complain directly to Volkswagen Financial Services. If it’s rejected, you can escalate to the Financial Ombudsman Service (FOS).
  • Use a claims management company (CMC) on a No Win, No Fee basis. A CMC can handle everything for you, including reviewing your agreement and submitting the claim.
  • Consult a solicitor for more complex or high-value cases.

Although responses are paused until after 4th December 2025 under the FCA investigation, you can still start your claim now to secure your place in the queue.

Yes, Volkswagen finance DCA agreements allowed dealers to increase interest rates based on the commission they would earn. Many customers were unaware of this, leading to unfair lending practices. If your loan agreement included a DCA, you may be entitled to Volkswagen finance compensation.

© Claimsline Group Ltd 2025

Reclaim247.co.uk is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 217654795. Registered with the Information Commissioner's Office; registration number ZA059156. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities FRN Number is 831196.

1 Where No Win, No Fee is offered - You pay nothing unless your claim is successful. A fee between 18 - 36%, including VAT applies on successful claims (fee dependent on level of redress secured), and a cancellation fee may apply outside the 14 day cooling-off period.

3 All figures disclosed on the results page of our form are based on the £950 figure the FCA has stated to be the amount that each claim could be worth.

4 Free Online Checker refers only to the live soft-credit check completed online to identify your car finance agreements.

5 All three examples of compensation clients have received are examples from our working partners Bott&Co. These claims were all won before the FCA’s pause on motor finance claims.